MCU Financial Center Credit Union

They can state what they want, but I will not agree with their practices and ever recommend themYou can leave the case as nothing agreed uponThanks!

Fees are an unfortunate but necessary reality for all financial institutionsWe are proud of the fact that our fee schedule is among the lowest in the areaOur dormant account fee in particular is at least 40% lower than others in the area chargeDormant account fees are assessed by most
financial institutions that we are aware ofWe do not assess dormant fees until the account has been dormant for more than year, not at all if sufficient balance is maintained in the accountAll members are provided with a copy of our fee schedule, and the dormant account fee is also verbally disclosed, at account openingAll members are also provided with account statements, either by mail or electronically, which does show that fees are being charged. In this particular case, the account “went dormant” in October Fees were assessed over a six month period ending in March when the account balance reached zeroThe December and March statements for this account both show the fees as they were assessedWe regret that since so much time has passed, we will be unable to reverse the action that was taken

Company states that everything has been addressed in their previous response and will not be responding further