McManus Plumbing

Revdex.com: I will accept mrM*** response only if he gives me a date and time that he will come to my home and complete the jobAlso dep stated that any work done on a city water meter must come from a Plummer registered with depWhich mr M*** should have knownThis clarification needs to be shown and provenLastly if mrM*** can show that he is in fact registered with dep then he should complete the workWhich is installing a fitted pipe that dep has given to for for the installation
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

[redacted]: AS PER OUR TELEPHONE DISCUSSION ON 9/**/15, 3:10pm, I TOLD YOU THAT
sans-serif;">I HAVE SPOKEN TO [redacted], WHO RESIDES AT [redacted]. I TOLD HIM TO HAVE DEP COME BACK AND I WILL GO MYSELF TO BE THERE ONSITE WITH REFERENCE TO INSTALLING THE WATER METER, THAT WAS FROZEN DUE TO HIS HAVING NO HEAT IN THE HOUSE.  THIS PROBLEM HAPPENED WELL OVER A YEAR AGO.  ALSO, OTHER PIPING WAS IN NEED OF REPLACEMENT, BUT [redacted] DID NOT HAVE THE FUNDS TO PAY. HE WAS GOING TO TALK TO HIS SISTER.  I NEVER TOLD HIM I WOULD NOT COME BACK.  I TOLD HIM TO SET UP A DATE WITH THE DEP AND I WOULD BE THERE MYSELF.  THANK YOU FOR YOUR HELP WITH THIS MATTER. SINCERELY, ROBERT M[redacted] ###-###-#### - OFFICE ###-###-#### - CELL

[redacted]: AS PER OUR TELEPHONE DISCUSSION ON 9/**/15, 3:10pm, I TOLD YOU THAT I HAVE SPOKEN TO [redacted], WHO RESIDES AT [redacted]
[redacted]  [redacted]. I TOLD HIM TO HAVE DEP COME BACK AND I WILL GO MYSELF TO BE THERE ONSITE WITH REFERENCE TO INSTALLING THE WATER METER,...

THAT WAS FROZEN DUE TO HIS HAVING NO HEAT IN THE HOUSE.  THIS PROBLEM HAPPENED WELL OVER A YEAR AGO.  ALSO, OTHER PIPING WAS IN NEED OF REPLACEMENT, BUT [redacted] DID NOT HAVE THE FUNDS TO PAY. HE WAS GOING TO TALK TO HIS SISTER.  I NEVER TOLD HIM I WOULD NOT COME BACK.  I TOLD HIM TO SET UP A DATE WITH THE DEP AND I WOULD BE THERE MYSELF.  THANK YOU FOR YOUR HELP WITH THIS MATTER. SINCERELY, ROBERT M[redacted] ###-###-#### - OFFICE ###-###-#### - CELL

Review: I went into an agreement that Mr. M[redacted] would connect my broken pipes and fit the pipes so dept of envirormental protection could come and install a water meter. DEP came to install the water meter and found that the connection was installed wrong. I informed Mr. M[redacted] of this and he came back to my home to correct the matter. Afterwards DEP came back out to my home and said its still wrong and if they come back out and its not done correctly I will be fined one thousand dollars. Mr. M[redacted] refuses to come out and correct the matter claiming that he has already come out twice. Which is true but he failed to correct the matter.Desired Settlement: Finish the job

Business

Response:

[redacted]: AS PER OUR TELEPHONE DISCUSSION ON 9/**/15, 3:10pm, I TOLD YOU THAT I HAVE SPOKEN TO [redacted], WHO RESIDES AT [redacted]

[redacted]. I TOLD HIM TO HAVE DEP COME BACK AND I WILL GO MYSELF TO BE THERE ONSITE WITH REFERENCE TO INSTALLING THE WATER METER, THAT WAS FROZEN DUE TO HIS HAVING NO HEAT IN THE HOUSE. THIS PROBLEM HAPPENED WELL OVER A YEAR AGO. ALSO, OTHER PIPING WAS IN NEED OF REPLACEMENT, BUT [redacted] DID NOT HAVE THE FUNDS TO PAY. HE WAS GOING TO TALK TO HIS SISTER. I NEVER TOLD HIM I WOULD NOT COME BACK. I TOLD HIM TO SET UP A DATE WITH THE DEP AND I WOULD BE THERE MYSELF. THANK YOU FOR YOUR HELP WITH THIS MATTER. SINCERELY, ROBERT M[redacted] ###-###-#### - OFFICE ###-###-#### - CELL

Consumer

Response:

I will accept mr. M[redacted] response only if he gives me a date and time that he will come to my home and complete the job. Also dep stated that any work done on a city water meter must come from a Plummer registered with dep. Which mr M[redacted] should have known. This clarification needs to be shown and proven. Lastly if mr. M[redacted] can show that he is in fact registered with dep then he should complete the work. Which is installing a fitted pipe that dep has given to for for the installation.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,