August 2, Our Chevy Malibu needed to have the brakes servicedThe service was supposed to be a simple rotor and pads replacementCalled, made the appointment, we were told it would take approximately hours to complete the work We dropped off the car on a Thursday evening where we were told it would be taken into the shop first thing the following morningThe next day we waited until 3pm and had not heard a word from IG Burton SeafordWe called to check on the status of our carWe found out that they had broken a bolt on one of the rotors, did not have a replacement, and had to send someone to Milford for a single boltWe were then told the car would be ready by 5pm so we arrived at the dealership at 4:45pm We were told to pay $1100.00+ for a simple pads, rotors and abs module replacement which was just plain robberyDrove off the lot, to the first traffic light approxfeet away, and the car was making grinding soundsTook it back to the IG Burton,
August 2, Our Chevy Malibu needed to have the brakes servicedThe service was supposed to be a simple rotor and pads replacementCalled, made the appointment, we were told it would take approximately hours to complete the work We dropped off the car on a Thursday evening where we were told it would be taken into the shop first thing the following morningThe next day we waited until 3pm and had not heard a word from IG Burton SeafordWe called to check on the status of our carWe found out that they had broken a bolt on one of the rotors, did not have a replacement, and had to send someone to Milford for a single boltWe were then told the car would be ready by 5pm so we arrived at the dealership at 4:45pm We were told to pay $1100.00+ for a simple pads, rotors and abs module replacement which was just plain robberyDrove off the lot, to the first traffic light approxfeet away, and the car was making grinding soundsTook it back to the IG Burton,