McKeehan Contracting, LLC

Hi, we apologize, but yes we did have a bad replacement up on our website when you ordered the remote. You are not imagining things. You where essentially the guinea pig on this replacement, as we have many people asking for this remote or a replacement for it. We where hoping the model you...

purchased would work as a replacement. However, a full refund wouldn't have been an issue if wall mount was returned. Our guy was honest about not receiving the wall-mount that should have been returned along with the remote and according to our policy he not supposed to refund you until all items (parts/pieces) are returned. However, I have went ahead and issued a full refund for your order. I hope this satisfies you. Thanks again for your business and help. Andy