Dear Mr [redacted] , Thank you for taking the time to speak to me today Here is a recap of our conversation and what I committed to; I will send you a check for the VALET KEY made out to [redacted] of Chicago as well as the GL owners manual Upon receiving these you agreed to remove your poor review on [redacted] and any other social media sites The check has been cut for the key, you should receive it in the next 2-days, (please see OSCAR in the parts deptat [redacted] Chicago REF# [redacted] ) The owners manual was also ordered today, expect that to arrive in the next 7-days Please contact me if I can assist you further, [redacted]
By far the best dealership in Chicagoland. I have been a customer for 10 years. From my sales representatives of Hugh, Gabriel to my present salesman , Paul [redacted] and Sales Manager Sebastian [redacted] and Business Manager Gene [redacted] , they all have been fantastic. They continue to exceed my expectations of what a dealership can do for you. Even the service department is the best bar none! I give McGrath Audi a 10 star review if it was available.
Wow! q7 radio stopped working. I brought SUV in and was given a quote of 10,000$ to repair/replace modules.
I asked for just the radio to be replaced and was charged 3300$. The " new"radio stopped working the next day after I picked it up. Same problem as before. Called Mcgrath and was told that the repair is a rule out situation. I would have to replace each module to determine the cause... That's it, not bring your car back or refund. I lost 3700$. F
navigation and my sun roof had to be replaced. My car was there for 3 weeks, before I received a quote of total cost would be 10,000$. I decided that I would replace the radio . I was charged 3300$.
The radio stopped working after 1 day.
After 2 weeks of calling the service department supervisor, I received a call bacRecently my Q7 radio stopped working. I brought it to McGrath Audi and was told that
all the Modules were not working. That the radio, amplifier and k. I was told there was no guarantee that replacing the radio would solve the problem. But I could buy another Audi! I am very disappointed and feel as if my money was stolen from me.
Dear Mr***,
Let me start by apologizing for the delay in getting this concern resolved. I was unaware of the issue, and I apologize that our sales manager *** did not return your call. I am going to give you a call today. All I need is the gift card # and
pin/security code from youFrom there I will get you a new $gift card and fit to you or you are welcome to pick it up at the store, whichever is most convenient for you. I look forward to speaking with you,
*** ***
*** s*ag.com
Dear Mr. [redacted],
Thank you for taking the time to speak to me today. Here is a recap of our conversation and what I committed to; I will send you a check for the VALET KEY made out to [redacted] of Chicago as well as the GL owners manual. Upon receiving these you agreed...
to remove your poor review on [redacted] and any other social media sites. The check has been cut for the key, you should receive it in the next 2-3 days, (please see OSCAR in the parts dept. at [redacted] Chicago REF# [redacted]) The owners manual was also ordered today, expect that to arrive in the next 7-10 days.
Please contact me if I can assist you further,
[redacted]
By far the best dealership in Chicagoland. I have been a customer for 10 years. From my sales representatives of Hugh, Gabriel to my present salesman , Paul [redacted] and Sales Manager Sebastian [redacted] and Business Manager Gene [redacted], they all have been fantastic. They continue to exceed my expectations of what a dealership can do for you. Even the service department is the best bar none! I give McGrath Audi a 10 star review if it was available.
Dear Mr [redacted] , Thank you for taking the time to speak to me today Here is a recap of our conversation and what I committed to; I will send you a check for the VALET KEY made out to [redacted] of Chicago as well as the GL owners manual Upon receiving these you agreed to remove your poor review on [redacted] and any other social media sites The check has been cut for the key, you should receive it in the next 2-days, (please see OSCAR in the parts deptat [redacted] Chicago REF# [redacted] ) The owners manual was also ordered today, expect that to arrive in the next 7-days Please contact me if I can assist you further, [redacted]
By far the best dealership in Chicagoland. I have been a customer for 10 years. From my sales representatives of Hugh, Gabriel to my present salesman , Paul [redacted] and Sales Manager Sebastian [redacted] and Business Manager Gene [redacted] , they all have been fantastic. They continue to exceed my expectations of what a dealership can do for you. Even the service department is the best bar none! I give McGrath Audi a 10 star review if it was available.
Wow! q7 radio stopped working. I brought SUV in and was given a quote of 10,000$ to repair/replace modules.
I asked for just the radio to be replaced and was charged 3300$. The " new"radio stopped working the next day after I picked it up. Same problem as before. Called Mcgrath and was told that the repair is a rule out situation. I would have to replace each module to determine the cause... That's it, not bring your car back or refund. I lost 3700$. F
navigation and my sun roof had to be replaced. My car was there for 3 weeks, before I received a quote of total cost would be 10,000$. I decided that I would replace the radio . I was charged 3300$.
The radio stopped working after 1 day.
After 2 weeks of calling the service department supervisor, I received a call bacRecently my Q7 radio stopped working. I brought it to McGrath Audi and was told that
all the Modules were not working. That the radio, amplifier and k. I was told there was no guarantee that replacing the radio would solve the problem. But I could buy another Audi! I am very disappointed and feel as if my money was stolen from me.
Dear Mr***,
*ag.com
Let me start by apologizing for the delay in getting this concern resolved. I was unaware of the issue, and I apologize that our sales manager *** did not return your call. I am going to give you a call today. All I need is the gift card # and
pin/security code from youFrom there I will get you a new $gift card and fit to you or you are welcome to pick it up at the store, whichever is most convenient for you. I look forward to speaking with you,
*** ***
***
s
Dear Mr. [redacted],
Thank you for taking the time to speak to me today. Here is a recap of our conversation and what I committed to; I will send you a check for the VALET KEY made out to [redacted] of Chicago as well as the GL owners manual. Upon receiving these you agreed...
to remove your poor review on [redacted] and any other social media sites. The check has been cut for the key, you should receive it in the next 2-3 days, (please see OSCAR in the parts dept. at [redacted] Chicago REF# [redacted]) The owners manual was also ordered today, expect that to arrive in the next 7-10 days.
Please contact me if I can assist you further,
[redacted]
By far the best dealership in Chicagoland. I have been a customer for 10 years. From my sales representatives of Hugh, Gabriel to my present salesman , Paul [redacted] and Sales Manager Sebastian [redacted] and Business Manager Gene [redacted], they all have been fantastic. They continue to exceed my expectations of what a dealership can do for you. Even the service department is the best bar none! I give McGrath Audi a 10 star review if it was available.