McEwan Motors Inc

Complaint:
I am rejecting this response because: Of course he has control over the interest rate, I have a text that says what his salesman Mitch said I would be getting, 10% interest rate and payments of $bi-weeklyMitch made the deal with the finance company, not meMacEwan Motors did not give me a copy of the contract and I never signed the page that said what my payments would be because I never saw it*** *** *** ** ** *** *** *** *** *** *** *** *** ** *** *** *** ** ** * ** *** * *** ** *** ** *** *** ** *** *** Chris the other salesmen said he would be dropping off the second key, ** *** ** *** *** ** *** ***
Sincerely,
Bonnie Gravel

Hello my name is Brian Mcewan I am one of the owners at Mcewan motors I was not in the office when this deal happened but the information I have been given are as follows.The $cheque was to be picked up by the customer which we have not been instructed otherwise but will gladly send to
customer,the second key is only provided for any used car providing we have one in this case we do not,and thirdly Mcewan Motors has no control of payments or interest rate that is dictated by the finance company and is clearly stated on the legal and binding contracts the customer signed and initialed on different pages different times

Initial Business Response /* (1000, 5, 2015/10/09) */
hello my name is Brian M*** THE OWNER Here at mcewan motors.I Have been advised that the customers $has been sent out by express post and should be there soon.Normaly McEwan Motors does not pay for out of province inspections nor does any
other dealer I know of but because it doesnt sound like the customer was advised of this I will be issuing a cheque today to reinburse customer for the $and sending it out today.sorry for the inconvenience
Initial Consumer Rebuttal /* (2000, 7, 2015/10/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Not only was I not made aware in the entire weeks of dealing with the finance officer that I would have to pay for my own vehicle inspection, but the vehicle had an alignment issue and a substantial oil leak from the oil filter (I'm surprised it even made it without seizing the motor)The response I received from Michelle your finance rep was terrible, when I asked about having to pay for the inspection I was basically told too badI knew then that it was a classic case of 'we already have your money so go away'*** and had I not filed a complaint with the Revdex.com nothing more would have become of it
Final Business Response /* (4000, 15, 2015/11/02) */
the cheque was cashed by the customer on october according to my bank records
Final Consumer Response /* (2000, 17, 2015/11/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
*** Vehicle was purchased in SEPTEMBER, money wasn't paid out until the end of OCTOBER, ***

Complaint:
I am rejecting this response because: Of course he has control over the interest rate, I have a text that says what his salesman Mitch said I would be getting, 10% interest rate and payments of $bi-weeklyMitch made the deal with the finance company, not meMacEwan Motors did not give me a copy of the contract and I never signed the page that said what my payments would be because I never saw it*** *** *** ** ** *** *** *** *** *** *** *** *** ** *** *** *** ** ** * ** *** * *** ** *** ** *** *** ** *** *** Chris the other salesmen said he would be dropping off the second key, ** *** ** *** *** ** *** ***
Sincerely,
Bonnie Gravel

Hello my name is Brian Mcewan I am one of the owners at Mcewan motors I was not in the office when this deal happened but the information I have been given are as follows.The $500 cheque was to be picked up by the customer which we have not been instructed otherwise but will gladly send to...

customer,the second key is only provided for any used car providing we have one in this case we do not,and thirdly Mcewan Motors has no control of payments or interest rate that is dictated by the finance company and is clearly stated on the legal and binding contracts the customer signed and initialed on 4 different pages 6 different times .

Initial Business Response /* (1000, 5, 2015/10/09) */
hello my name is Brian M[redacted] THE OWNER Here at mcewan motors.I Have been advised that the customers $2000 has been sent out by express post and should be there soon.Normaly McEwan Motors does not pay for out of province inspections nor does any...

other dealer I know of but because it doesnt sound like the customer was advised of this I will be issuing a cheque today to reinburse customer for the $312.86 and sending it out today.sorry for the inconvenience.
Initial Consumer Rebuttal /* (2000, 7, 2015/10/12) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Not only was I not made aware in the entire 3 weeks of dealing with the finance officer that I would have to pay for my own vehicle inspection, but the vehicle had an alignment issue and a substantial oil leak from the oil filter (I'm surprised it even made it without seizing the motor). The response I received from Michelle your finance rep was terrible, when I asked about having to pay for the inspection I was basically told too bad. I knew then that it was a classic case of 'we already have your money so go away'. [redacted] and had I not filed a complaint with the Revdex.com nothing more would have become of it.
Final Business Response /* (4000, 15, 2015/11/02) */
the cheque was cashed by the customer on october 30 according to my bank records
Final Consumer Response /* (2000, 17, 2015/11/03) */
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted] Vehicle was purchased in SEPTEMBER, money wasn't paid out until the end of OCTOBER, [redacted]