MCE Security

*** *** Miss *** ***, in responding to your Revdex.com inquire, you have signed a contract on 06/21/and ends on
"border-bottom-width: 1px; border-bottom-style: dashed; border-bottom-">11/21/16 for yearsIn regards to calling MCE Security we have reached out multiple timesWe have just sent you a copy of the contract on December 1, to your email at ***Regarding your bank not canceling, we have provided documentations the first time that you called these transactions fraud on September 2, 2013, and we had to provide documentation that you Authorized these paymentsMiss ***, we have serviced you with additional cameras, and alarm equipment multiple timesIt was noted that you were going to move, and we told you that we would move your system at no chargeWe have again tried to call you today, and will call you again later today(December 1,2015)Hopefully, we can resolve your concerns and will do our best to do so"I cancelled my services February Every month they contine to charge my card Every month I call to have the amount refunded and soppedI will speak to an operator who says she will have someone to call meI NEVER receive a call backI have tried to dispute this through my bank but they keep referring me back to the company." *** ***

Review: I cancelled my services February 2015. Every month they contine to charge my card 52.99. Every month I call to have the amount refunded and sopped. I will speak to an operator who says she will have someone to call me. I NEVER receive a call back. I have tried to dispute this through my bank but they keep referring me back to the company.Desired Settlement: All I want is my $582.89 back and for them to stop charging my account.

Business

Response:

[redacted] Miss [redacted], in responding to your Revdex.com inquire, you have signed a contract on 06/21/13 and ends on 11/21/16 for 3.5 years. In regards to calling MCE Security we have reached out multiple times. We have just sent you a copy of the contract on December 1, 2015 to your email at [redacted]. Regarding your bank not canceling, we have provided documentations the first time that you called these transactions fraud on September 2, 2013, and we had to provide documentation that you Authorized these payments. Miss [redacted], we have serviced you with additional cameras, and alarm equipment multiple times. It was noted that you were going to move, and we told you that we would move your system at no charge. We have again tried to call you today, and will call you again later today. (December 1,2015). Hopefully, we can resolve your concerns and will do our best to do so. "I cancelled my services February 2015. Every month they contine to charge my card 52.99. Every month I call to have the amount refunded and sopped. I will speak to an operator who says she will have someone to call me. I NEVER receive a call back. I have tried to dispute this through my bank but they keep referring me back to the company." [redacted].