Mccullough Appliance

Review: this is owned by a guy names [redacted], who looks like he is in his 70's. He not personable at all, and has no personality. He may be licensed, but his work is lacking. We had him install our hot water tank and he FORGOT to do the vent to allow the carbon monoxide to go outside. Since he forgot to do it, we had carbon monoxide coming into our home for months. Then, he tried to repair our furnace which was nothing but him GUESSING what was wrong, he removed limit switch and put another SAFETY limit on, left the house, and then something caught on fire and had smoke pouring into our home. Our house has been 43 degrees for days because his GUESSES were always wrong. 20 minutes after he left and the fire and smoke started, I called his cell phone 19 TIMES and he REFUSED TO ANSWER IT. I called both of his shops in little Boston and mckeesport and spoke with his daughter in law and told her this was an emergency and I was told nobody knew where [redacted] was and nobody EVER called us back. We left them over 5 messages at both shops and today is the next day. STILL, NOBODY HAS CALLED US BACK AND [redacted] REFUSES TO CALL US BACK OR STOP BY TO SEE WHAT THE HECK HAPPENED. NOW, HE IS RESPONSIBLE FOR ANY FURTHER DAMAGE DONE TO THE FURNACE. HAD HE CALLED US BACK AND DIDNT CHOOSE TO IGNORE US FROM AN EMERGENCY HE CAUSED, I WOULDNT HAVE TO WRITE BAD REVIEWS. ALL THEY HAD TO DO WAS CALL US BACK AND TRY TO RECTIFY. BUT THEY CHOSE TO IGNORE US. WE HAVE A CHILD IN OUR HOME AND HIS LACK OF KNOWLEDGE ALMOST CAUSED A HOUSE FIRE AND DEFINITELY CAUSED MORE DAMAGE TO OUR FURNACE. DO NOT CALL HIM FOR ANY REPAIRS! HE HAS NO IDEA WHAT HE IS DOING AND NEEDS TO RETIRE. CHEAP IS NOT ALWAYS BETTER!!!Desired Settlement: There is damage done to our furnace now. It already needed replaced but this business is responsible for even more damage caused. Since they refuse to even talk to us about it or return our phone calls or even return to our house to see what happened and even try to fix it, now they can pay for it and refund us the money ($85 + $40= $125) we have already paid for his guesswork.