McCormacks Contracting

This customer billing error was corrected immediately after notified by the customer Customer is refunded the amount billed incorrectly and this issue is resolved on our end Sorry for any inconvenience to the customer

I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me

Hello [redacted] I have received your request and please contact me (Jim M-General Manager) to resolve the issueI will help you process, please email me at [redacted] *r you can reach me at [redacted] I regret you had not received resolution promptly and apologize for your inconvenience Sinerely, Jim Jim M- General Manager

I am rejecting this response because:The money has still not been credited to my account as of todayI will check Monday and update this status

How do I reply back to his resolution denial? Charges were reversed but it won’t show up 2-business days(he still owes the balance)

Mr***'s charged was reversed today, the same day the charge occured, after we were notified by MrWelton

This customer billing error was corrected immediately after notified by the customer.  Customer is refunded the amount billed incorrectly and this issue is resolved on our end.  Sorry for any inconvenience to the customer.

I reviewed the response made by the business in reference to complaint ID [redacted] and find the resolution is satisfactory to me.

Hello [redacted]
I have received your request and please contact me (Jim M. -General Manager) to resolve the issue. I will help you process, please email me at [redacted]r you can reach me at [redacted]
I regret you had not received resolution promptly and...

apologize for your inconvenience.
Sinerely,
Jim
Jim M. - General Manager