McCombs Supply Company Reviews (6)
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McCombs Supply Company Rating
Address: Lancaster, Pennsylvania, United States, 17602
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Do Not Shop here! First we ordered a part and being fair it was the wrong part. Then we sent the part back. We were told they couldn't give us a refund because it was installed with scratches on the plug, which it was not. But on top of all of that they wanted us to pay for them to ship the part back to us.. After we paid to have it shipped to us the first time and we paid to have shipped back. Now they want us to pay to have our on part shipped back to us. I own a small business and will NEVER shop here again...
We shipped the product to the address given on the [redacted] order See enclosed copy of order This is an unfounded complaint and I wish to file a complaint against them
The customer ordered and paid for ***He returned and was charged a restocking feeIt was not an *** or McCombs mistake, it was the customer who received what he ordered and made a returnReturns that are not our fault receive a restock fee to cover the cost of restocking the item
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and
find that this resolution is satisfactory to me. After some time and argument I was refunded my money
Regards,
*** ***
This was fully refunded.
We shipped the product to the address given on the [redacted] order. See enclosed copy of order. This is an unfounded complaint and I wish to file a complaint against them.