McCarthy Heating & Air Conditioning

Revdex.com:MrMccarthy of the Mccarthy heating and Air Conditioning Cocontacted me on 11/14/14, admitting the service person charged me the wrong book price of the part and is willing to send me a check of $and promised me for a honest service My husband and I took a oversea trip on 11/16/14, therefore I can not verify whether the check is being sent to us or not If Revdex.com can wait till the end of November when I get back from the trip, I will write to Revdex.com again to verify itThank you so much for your help [redacted] ***

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI appreciate the prompt response from McCarthy Services to resolve this matter Regards, [redacted]

Date: Fri, Feb 24, 2017 at 4:20 PMSubject: BBB Complaint NO. [redacted] To: " [redacted] @mybbb.org" < [redacted] @mybbb.org>American Residential Services, LLC D/B/A McCarthy Services ("ARS") has received your email dated January 23, 2017 regarding the above-referenced complaint. Thank you for bringing... this matter to our attention and allowing us the opportunity to respond.We have been in communication with our customer and have reached an amicable resolution.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute. If you require additional information regarding this complaint, please contact me directly at ###-###-####.Thank you, Sametria A

Fabian L was very professional and honest on this service callI would definitely use McCarthy Services again for any plumbing needs

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

McCarthy Services just finished the annual inspection of my air conditioning unitThe technician, Craig F was professional, thorough, and helpful He graciously resolved an issue with my heat pump that had been left by an earlier technician and recommended an accessory that would extend the life of my air conditioner I have had great experiences with their plumbers (Danny M, Randall, and James M) and their office staff (Chrystal), tooThey are probably not the least expensive company, but the quality of their service is top notch

May 18, Revdex.com of Metro Washington DC & Eastern Pennsylvania RE: Revdex.com ID# [redacted] [redacted] American Residential Services LLC D/B/A McCarthy Services (“ARS”) has received your email dated May 11, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with Ms [redacted] and have reached an amicable resolutionARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please contact Janice H [redacted] at ###-###-####Respectfully submitted, Jason C [redacted] Corporate Online Reputation Analyst

November 13, American Residential Services, LLC D/B/A ARS/ [redacted] (“ARS”) has received your email dated October 16, 2014, regarding the above-referenced complaintThank you for bringing this matter to our attention and allowing us the opportunity to respond.We have been in communication with [redacted] and have reached an amicable resolution to his satisfaction.ARS prides itself on providing premier customer service and appreciates your assistance in resolving this disputeIf you require additional information regarding this complaint, please free to contact me at ###-###-####.Respectfully,Tracey H Corporate Customer Relations Supervisor

April 6, Revdex.com of Metro Washington DC & Eastern Pennsylvania RE: RevDex.com ID# [redacted] [redacted] American Residential Services LLC D/B/A McCarthy Services (“ARS”) has received your email dated March 28, 2016, regarding the above-referenced complaint Thank you for bringing this matter to our attention and allowing us the opportunity to respond We have been in communication with [redacted] and have reached an amicable resolution ARS prides itself on providing premier customer service and appreciates your assistance in resolving this dispute If you require additional information regarding this complaint, please feel free to contact Janice H [redacted] at ###-###-#### Respectfully submitted, Jason C [redacted] Corporate Online Reputation Analyst