McCall Dental Practice

to whom it may concern, *** *** came in on 10/12/as a new patientShe had FMX, photos and cleaningHer husband insisted on starting treatmentWe extracted teeth #and with done graft membrane and alveolplastyRough preped bridge from #2-Total for the treatment on the upper
right with a full mouth debridementPatient paid $1,with care creditPatient still has a balance of $4,Patient came in on 10/31/insisting on starting treatment on the left side she was informed that treatment for that day is $4,not including the remaining balance on 10/12/They said not to worry about the money he was in the process of receiving money on his homeShe made a $paymentTotal for bridge on #2-and 12-is $12,Patient signed treatment plan and we started treatment, extracted #and alveolplasty, bone graft and membraneRough prepped bridge #12-and temporaries were placedPatient made a payment on $2, on 12/19/on 01/08/#2-bridge was deliveredPatient made a payment on $2,on 12/15/patient came in for final impression on bridge #12-and made a payment of remaining balance of $6,unable to deliver bridge reimpressedPatient came up to the front after temporaties were placed, she then wanted to start on treatment on the lower leftI informed her; you know that is a separate charge, each quadrant has its own copays out of pocket to the patient, informed her that my manager was not in the office and if she had any other further questions to please call and speak with her regarding billingpatient went home and then our office received a call from her husbandHe did not allow us to explain to him how each quad had its own fees and that my manager needed to go over the treatment again when she would be back in the officeHe then went on a rampage stating that he was going to sue everyone in the office and go after each and every one of us.Both husband and wife were explained what we were doing and cost before any treatment was startedThen we get a notice from the bank he cancelled his check in the amount of $We have completed bridge and she was to come in for final impressions on 12-The permanent bridge for 12-has been delivered to our office and patient no showed for that appointmentWe have tried to reschedule her but no responseIf you have anymore questions please call our office