McCaffery Family Limited Partnership

Client made us aware of his concerns regarding an alignment performed on his vehicleClient was advised verbally and in the text of his repair order that the vehicle had ongoing concerns that prevented a complete alignment without additional repairsSee below for content of repair orderI told [redacted] s service advisor to contact him and refund the cost of the alignment [redacted] has issued a stop payment for the entire repair order which includes a oil change that is not in disputePalisades Audi is/was willing to issue a refund for the alignment $plus tax [redacted] has issued a stop payment for the complete repair order cost of $Palisades Audi respectfully requests payment be made for the oil change and Palisades Audi is happy to refund the alignment charges.Story for [redacted] ***TECH PERFORMED 4WAFOUND RIGHT SIDE TIE ROD SEIZED, ADJUSTMENT NOTPOSSIBLEFOR RIGHT FRONT TOETECH ADJUSTED LEFT FRONT TO EVEN THE TOE, STEERINGWHEEL WILL BE OFF CENTERSALE PRICE

Client made us aware of his concerns regarding an alignment performed on his vehicle. Client was advised verbally and in the text of his repair order that the vehicle had ongoing concerns that prevented a complete alignment without additional repairs. See below for content of repair order. I told...

[redacted]s service advisor to contact him and refund the cost of the alignment. [redacted] has issued a stop payment for the entire repair order which includes a oil change that is not in dispute. Palisades Audi is/was willing to issue a refund for the alignment $189.95 plus tax. [redacted] has issued a stop payment for the complete repair order cost of $391.67. Palisades Audi respectfully requests payment be made for the oil change and Palisades Audi is happy to refund the alignment charges.Story for [redacted] **
[redacted]
[redacted]TECH PERFORMED 4WA. FOUND RIGHT SIDE TIE ROD SEIZED, ADJUSTMENT NOTPOSSIBLEFOR RIGHT FRONT TOE. TECH ADJUSTED LEFT FRONT TO EVEN THE TOE, STEERINGWHEEL WILL BE OFF CENTER. SALE PRICE 189.95