MBI

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Sincerely, [redacted]

I sincerely apologize for the manner in which Ms***’ call was handled We pride ourselves in providing exceptional service and clearly fell short of that in handling her call I spoke with Ms [redacted] today and arranged the replacement for the bracelet she didn’t receive She also agreed to continue with the collection She seemed satisfied when we spoke and we believe the matter to be resolved [redacted] Customer Service Supervisor [redacted] ***