Mazzullo & Son's Carpet One

[redacted] To whom it may concern- When Mr. [redacted] first bought the [redacted] sofa he was very happy. Shortly after that he called to say their was a problem with the sofa.  I personally tried contacting him and left a message on his phone.  He never called back for 2 months, at which time I...

went and looked at the sofa and fixed it, he was happy when I left.  He called again in January when I was on vacation. When I called him back I went and looked at it again. I have ordered  a new back for the sofa and when it comes in I plan on putting it on for him. I will not be giving him a refund.    Thank you, Michael J. M[redacted]

Ronnie provided a verbal response to the Revdex.com:  I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.