Mayraki Hair Reviews (%countItem)
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Mayraki Hair Rating
Address: 2005 Eye St Ste 6, Bakersfield, California, United States, 93301
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I placed a purchase through PayPal to https://hairmayraki.com. Afterwards I received an email stating the item is out of stock but it did not say that when I made the purchase. I requested a refund of $98.00 promptly several times but I have not received a reply. My order # is ***. This company may be a fraud!
Dear Revdex.com,I hope this email finds you well. Please see attached file showing the amount has been refunded to the customer's account. It may take up to 3-5 working days to reflect. Best regards,Hair Mayraki
I am rejecting this response because: I received an email from them stating they have refunded my money on the 28th. What is strange is that I placed the order on the 29th and as of today, I have not seen a refund through my bank.
Dear Revdex.com,I hope this email finds you well. Please be advised that the money should reflect to the customer's account within 3-5 working days from the date of refund. Today is the 1st business day. Thank you for understanding. Best,Hair Mayraki
This company is a scam. They sell an expensive hair serum that is supposed to make gray hair grow back it's original or darker color. I thought there was real research on this type of product and figured it may cost less than hair dye. Anyway, when it came it smelled so bad, I have a hard time believing anyone would willingly put this on their head, at all. So, I contacted them right away asking for a refund. They said I couldn't get a refund because I opened it. I explained that I didn't use it and would send it back, but they offered me a smug apology and an offer of a $10 store credit. It was $60. So they get to keep my $60... why, because I had the pleasure of smelling their product? It's a scam.
Ordered an expensive product claiming to have health benefits shown in a study. They refused to provide the instructions to use the product as it had been used in said study (if it happened at all, I do not know). They then refused a return on the UNUSED product. No response from the company after this and when I left a review of the product on their website they did not publish it. I believe all the reviews on their website are now fake because they are hiding/removing negative reviews. Buyer beware.
I ordered from Mayraki, my order took a month and a half and was supposed to recieve 2 hair care products and a hair towel. I email at least 7 times and all I got was the shipping info showing my order was still in California. I finally received order and no hair towel. I email asking where it was and wanted a 40.00 credit the said they would send when in stock but if you go to their website you can order, it dosen't say it's out of stock. I sent them stating that is in stock and to send and I have heard nothing back from them. I never got anything say the towel was out of stock or anything. I am tired of dealing with this company after spending 70.00 for 2 bottles of shampoo and a hair towel. I don't trust this company and they need to be accountable to their customers.
Dear Revdex.com, Greetings! We got your email regarding Case ***. Here are some findings:1. *** ordered the products on 12 Jan 2020. Not as what she said on 30 Dec 2019. ***2. We shipped out the products on 16th Jan 2020 and it's been delivered on 29 Jan 2020. All tracking records are showing legit. ***3. The towel shows in the screenshot says free gift, it is subject to availability and we have promised her to ship to her another one when it's available, I think it's very reasonable as a merchant. 4. And she has ordered and paid $65.85 for 1 bottle of shampoo + 1 hair treatment plus shipping. It's the price that we sell for our products. It's not what she mentioned only for 2 shampoos and paid for $70. Our treatment is indeed more expensive than shampoo. 5. If our warehouse has sent out wrong products, we would like to amend. Please show the package image and we are more than happy to reship the correct items to her. Below is the screenshot of the email conversation:***
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We appreciate your time. Best
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.There hair towels are in stock and would like them send asap.