We did send a Letter on company letterhead showing paid in full. I will provide a more detailed bill if that is what they want. Note: We did provide a hand written bill of sale on site as well. Also, the emailed receipt stated that we installed a surveillance camera system at the noted address . I will modify the letter we have previously sent to show the make and model of equipment, if that is what they request.
Bureau:
He stated that I changed my mind mid way through the installation is totally not true! The day of the installation We discuss the placement of the cameras and the DVR prior to him starting the installation. Which included 8 camera's , one DVR and to be able monitor the system from two different locations in the home. All for $5599.00. Once this was discussed nothing was changed.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]
We did send a Letter on company letterhead showing paid in full. I will provide a more detailed bill if that is what they want. Note: We did provide a hand written bill of sale on site as well. Also, the emailed receipt stated that we installed a surveillance camera system at the noted address . I will modify the letter we have previously sent to show the make and model of equipment, if that is what they request.
Better Business...
Bureau:
He stated that I changed my mind mid way through the installation is totally not true! The day of the installation We discuss the placement of the cameras and the DVR prior to him starting the installation. Which included 8 camera's , one DVR and to be able monitor the system from two different locations in the home. All for $5599.00. Once this was discussed nothing was changed.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]