RE: Revdex.com Case # [redacted] Thank you for the opportunity to discuss this matter I have [redacted] a copy of the contract signed by the customer February 12, The contract is a standard five year contract for the leasing of equipment to a customer Tank rent is charged to the customer, so that they do not have to payout large amounts of money to purchase a tank, regulator and other equipment required to have working gas logs, heaters or generatorsIn return, our company requires a five year commitment from the customer, to pay rent on the equipment leased to them The contract requires a day notice of cancellation prior to the expiration of the contract We appreciate our customers and do not charge any hidden fees We do however exercise our rights as established in our contract The customer should not have signed and agreed to the terms of the contract if it was their intention to break the contract prior to the expiration of the contractOur credit and billing department strives to provide excellent, prompt courteous customer service
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Their is no offer to resolve this issue with MWWThey stated that they required a day notice to cancel the contractI cancelled the contract in Aug of Charges were posted to my account in Feb and May of which is outside of their own "policy." Regards, [redacted]
RE: Revdex.com Case # [redacted] Thank you for the opportunity to discuss this matter I have [redacted] a copy of the contract signed by the customer February 12, The contract is a standard five year contract for the leasing of equipment to a customer Tank rent is charged to the customer, so that they do not have to payout large amounts of money to purchase a tank, regulator and other equipment required to have working gas logs, heaters or generatorsIn return, our company requires a five year commitment from the customer, to pay rent on the equipment leased to them The contract requires a day notice of cancellation prior to the expiration of the contract We appreciate our customers and do not charge any hidden fees We do however exercise our rights as established in our contract The customer should not have signed and agreed to the terms of the contract if it was their intention to break the contract prior to the expiration of the contractOur credit and billing department strives to provide excellent, prompt courteous customer service
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Their is no offer to resolve this issue with MWWThey stated that they required a day notice to cancel the contractI cancelled the contract in Aug of Charges were posted to my account in Feb and May of which is outside of their own "policy." Regards, [redacted]