Mattress Gallery Direct, LLC Reviews (40)
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Mattress Gallery Direct, LLC Rating
Address: 132 A St Andrews Drive, Murfreesboro, Tennessee, United States, 37128
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About a month ago I prurchased a mattress from Mattress Gallery DirectI already knew the bed I wanted because I had been shopping around for a whileI saw that they sold the one I wanted so I stopped inI was greeted by JasonI told him I already knew the matress I wantedHe wasnt upset nor did he try to sell me a different more expensive brandHe was just happy I was getting what I wantedI knew the prices of others stores so I knew what to expect at time to check outWhat I didnt expect was for it to be cheaperI was so happyI love my bedmy experience was fantastic and they are super friendlyThey will always have my business and hope you give them yours
I am very pleased to report a fantastic experience with Mattress Gallery DirectI have been researching healthy chemical free and natural mattresses for some time nowMy chiropractor recommended that I see these guysI am impressed because everything on the showroom is Certi Pur US certifiedThis is huge for me because I had several options in one place which is rareMost of the other stores had very little knowledge about chemicals and Certi Pur USI selected a Jamison Marriott Mattress and it is a real treat now to go to bedThanks Mattress Gallery Direct
I had an excellent experience when buying my daughters' mattressesI had no idea what I was doing but the salesman was professional, friendly and patient with all my questionsI will definitely be back!
I have never slept better than I have since I have purchased my new Easman mattress Thank you for the mattress education, you were absolutely correct
I was very impressed by the level of service Mattress Gallery Direct was able to offer. They took the time help my wife find a great mattress to help with her back issues. They were able to squeeze our delivery in on the same day and they didn't have to do that. I appreciate the professionalism they bestowed and will recommend them years to come.
The best shopping experience I have ever had. Out of all the stores I went to these guys had the best deals and the most knowledgeable staff. I never felt like I was being pushed or rushed during the process. The delivery crew was right on time and did a great job. I very rarely write reviews but I felt the need to give Mattress Gallery Direct a thumbs up because it was the easiest big purchase I have ever made.
Had a great experience the custom service was great. I love my new bed.
I brought a mattess from Mattress Gallery Direct. Ihad the best service out of all the stores that I shopped at. Billy was very informative and made sure I got the best bed for my needs. I had no idea what bed would help me with my back problems but he did. I have slept so much better since my purchase and will be sending all my friends and family there.
I purchased an [redacted] Mattress from [redacted], and couldn't be any happier with the mattress or the service.
I rarely write reviews but I feel Mattress Gallery Direct deserves some recognition. They had the best selection and product knowledge of any other store I visited. I never felt high pressure or rushed during the process. Every aspect was pleasant from start to finish. The delivery crew even helped me move my old mattress to another room. I highly recommend Mattress Gallery Direct for anyone looking for a no-nonsense experience!
I bought an Easman Mattress on Black Friday. OMG this this the most comfortable mattress I have ever slept on. Mattress Gallery Direct really made us feel at home and that is important to me. They gave us a unbeatable deal I I checked everywhere in town. No other store came close.
By far the best experience that I have ever had buying a mattress. Thank you [redacted]
This is a great place. the service was excellent and the people are trustworthy.
Sales staff was very nice and helped me find the right bed for me. Delivery crew was great as well! Definitely will be shopping there again in the future for my spare bedroom mattress!!!
I am very pleased with the service that Mattress Gallery Direct has provided. My husband and I purchased 2 months ago and wanted to wait to review until we had plenty of time to adjust to the new mattress. The salesman was very kind and helpful. The delivery men were very respectful. It has been an all around great experience.
Our initial experience was great. Service was friendly and delivery was prompt. The problem arose when after about 1 year of purchasing our Englander mattress, it developed a hump in the middle of the bed and huge dips on each side. We were directed to take pictures and submit them to the warranty claims. We submitted 2-3 sets of pictures with different positions and measurements in which we were advised this was not measured correctly or it was done in a wrong manner. We are approaching 2 years since the purchase of this bed and still the dips and hump continue to worsen. We are starting to experience physical pain and poor sleep patterns as a result of this Englander product. We are committed to doing what is right even at additional cost to us, Holding the dealer/manufacturer accountable for product warranty and customer satisfaction.
I just purchased 2 twin beds for my kids, and I couldn't be happier.
Great place, great people, and great product.
I have never felt better about a purchase in my life. Thank you [redacted] for your time, I really appreciate you.
We went into this store simply looking at our options for a mattress. Not only was the salesman trying to get us to sign papers without asking if we wanted to buy it, he then pulled out a "Revdex.com" notebook. He told us he didn't want to bad mouth anyone but that he wanted to show us the ratings of other mattress stores in the area. He showed us their 2013 rating of A+ and turned the page to show us [redacted] (not corporately owned)'s rating of F also from 2013. It's 2015, so the ratings are old and inaccurate. I don't feel that the Revdex.com would support their rating being used to bad mouth other businesses. That was our entire reasoning for walking out and going to a corporate owned [redacted]. We did not sign any papers with them nor did we tell them our names, but we went in on May 9, 2015.