Mattress Firm #503000

I spoke with her on Friday, February to address her concernsI also contacted her today, February 27, to let her know we resolved her complaint and refunded her Synchrony Account the $as requestedPlease allow 10-business days to reflect on her account.Please let me know if there is anything else we need to do to clear this complaint.Thank you,*** ***, National Area Sales ManagerMFRM Family of Brands, Events & ExpositionsImproving Lives One Relationship at a Time*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Hi Andrew,Per our conversation I want to confirm that contact has been made with [redacted]. I spoke with her on Friday, February 23 to address her concerns. I also contacted her today, February 27, to let her know we resolved her complaint and refunded her Synchrony Account the $1511.65 as requested....

Please allow 10-14 business days to reflect on her account.Please let me know if there is anything else we need to do to clear this complaint.Thank you,[redacted], National Area Sales ManagerMFRM Family of Brands, Events & ExpositionsImproving Lives One Relationship at a Time[redacted] [redacted]

To Whom It May Concern: This guest has been contacted and the issue has been resolved to their satisfaction.  I contacted the guest and they stated their complaint and also informed me they have received the delivery and a monetary appeasement had been given.  Please reach out to me...

if any additional information is needed. Thank you, [redacted], District Sales ManagerMFRMFamily of BrandsInland EmpireP: [redacted]