Matthew Espinosa

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

Refund has been sent
-*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details
of the offer I reviewed appear below.[The amount of the refund is in correct and it has not posted to my credit card]Regards,*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

[redacted] - complaint has been resolved

Hello [redacted],
We previously shipped your item. Here is the tracking number...
Tracking Number: [redacted]
Our best suggestion is to go to your nearest US Post Office and ask them why you have not received your package. Thank you.

Review: I placed an order(#[redacted], $45.00 plus shipping- $51.50) for my daughter on Jan.2, 2015 and have yet to receive this. I have sent emails and left many voicemails with no return contact. I did recieve an email on Jan. 17th saying that they were sorry but it was a preorder and they would be shipping out the order as soon as possible. It said nowhere on the site that this item was a preorder. They recieved payment which I have confirmation from my bank but I have yet to recieve product, response to my emails or phone calls. When calling there is no message that states this is the website. It says, "the [redacted] subscriber is not available please leave a message." I have left multiple messages with no response.emails continue to go unanswered.Desired Settlement: All I want is the merchandise ordered or my daughters money back. I also want others to be aware that this may be a phony site.

Business

Response:

Hello [redacted],We previously shipped your item. Here is the tracking number...Tracking Number: [redacted]Our best suggestion is to go to your nearest US Post Office and ask them why you have not received your package. Thank you.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.

Regards,

Review: I ordered Merchandise on February 12, 2015 with a total of $108.50 the company said it would ship in 8/10 business days. Today is March 3rd and I have still not recieved the merchandise. I have called the number after 2 weeks and left a message and still know one has replied. I was sent an invoice with my online purchase but no way to track my bought items.Desired Settlement: I would like for this compnay to please refund the money that I used to purchase these items.

Business

Response:

Refund has been sent.