[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
Sent: Tuesday, October 06, 5:PM To: drteam Subject: Complaint ID #*** To whom it may concern: I received your notice of complaint on September 24, I attempted to contact Ms*** on Saturday, September 26th at 11:55amThere was no answer at the number on the form
or the number we had on fileEven though I had not spoken to the customer, I requested a refund of $towards her *** card that same dayI called again on Monday, October 5, at 8:35am and left messages on both numbers asking Ms*** to return my callMs*** returned my call today, October 6, at 1:16pmI informed her that I had requested the refund of $I apologized for any miscommunication that I may have caused and asked if she felt the refund amount was fairShe agreed it was and thanked me for contacting herI told her to let me know if she had any issues receiving the refund Respectfully, Ava M*** M*** Iron Works, Inc
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me
Sent: Tuesday, October 06, 5:PM To: drteam Subject: Complaint ID #*** To whom it may concern: I received your notice of complaint on September 24, I attempted to contact Ms*** on Saturday, September 26th at 11:55amThere was no answer at the number on the form
or the number we had on fileEven though I had not spoken to the customer, I requested a refund of $towards her *** card that same dayI called again on Monday, October 5, at 8:35am and left messages on both numbers asking Ms*** to return my callMs*** returned my call today, October 6, at 1:16pmI informed her that I had requested the refund of $I apologized for any miscommunication that I may have caused and asked if she felt the refund amount was fairShe agreed it was and thanked me for contacting herI told her to let me know if she had any issues receiving the refund Respectfully, Ava M*** M*** Iron Works, Inc