Matefit

Final Consumer Response / [redacted] (2000, 16, 2015/10/28) */ Dear Sir or Madam, Thank you for your support! The company has contacted me and made the refund, therefore you can close the case Regards, ***

Initial Business Response / [redacted] (1000, 6, 2015/05/08) */ I have been attached all the documents, that belongs to [redacted] , We received an order on 4/14/ 1) We shipped on 04/15/first time and it struck the Packate with USPS 2) 2nd time we reshipped on 04/24/it after getting confirmation that the first time shipment was an issue , and now it was delivered The issue has been resolved Let me know if you need any more info or any thing Thanks, [redacted] MateFit.me Director XXX XXX XXXX

Initial Business Response /* (1000, 7, 2015/07/06) */
Contact Name and Title: *** ***
Contact Phone: XXX XXX XXXX
Contact Email: ***@matefit.me
Resolved the Issue
you replied
Jun
OK,
We got it
Here you go , USPS tracking XXXXXXXXXXXXXXXXXXXXXX
Please allow couple of days to see
tacking number, Monday
thank you
MateFit Team
Customer viewed on Jun @ 3:pm
*** *** replied
Jun
I'll actually take option with a pink colored cupI'll leave my address belowThank you all for your time and efforts to resolving this issue, I appreciate it
*** *** *** ***
*** XXXXX
*** ** XXXXX
you replied
Jun
Hi ***,
We spoken with our merchant services and they also not able to trace the order number and this is the first incident it happen like this

On October 30th Matefit informed me via email that my order had been re-shippedI finally received my products today November in the mail

Initial Business Response /* (1000, 5, 2015/07/06) */
Contact Name and Title: *** ***
Contact Phone: XXX XXX XXXX
Contact Email: ***@matefit.me
Order# XXXXXX
RESOLVED
Hi ,
Thank you for placing out our product and it has been delivered as you placed order at
*** instead of ***
We
have been processed your order to get refund -$
Thank you,
MateFit Team

Initial Business Response /* (1000, 5, 2015/08/31) */
Contact Name and Title: *** Sales Team
Contact Phone: XXXXXXXXXXX
Contact Email: ***@matefit.me
From Postal
Your item was returned to the sender on August 13, at 9:am in LOUISVILLE, KY XXXXX because the address was vacant or the
business was no longer operating and no further information was available
Order has been fully refunded
MateFit team

Initial Business Response /* (1000, 7, 2015/11/11) */
Hi
We processed and shipped
08/24/2015
Patterson-Florrisant, MO XXXXXXXXXXXXXXXXXXXXXX
How ever we are going to refund you
Thank you
MateFit
Team

Final Consumer Response /* (2000, 16, 2015/10/28) */
Dear Sir or Madam,
Thank you for your support!
The company has contacted me and made the refund, therefore you can close the case.
Regards,
[redacted].

Initial Business Response /* (1000, 6, 2015/05/08) */
I have been attached all the documents, that belongs to [redacted] ,
We received an order on 4/14/15
1) We shipped on 04/15/2015 first time and it struck the Packate with USPS
2) 2nd time we reshipped on 04/24/2015 it after...

getting confirmation that the first time shipment was an issue , and now it was delivered.
The issue has been resolved.
Let me know if you need any more info or any thing
Thanks,
[redacted]
MateFit.me
Director
XXX XXX XXXX