Door to Door Flooring installed our hardwood floor on 4/25/ When they finished laying it, there were air pockets, some up to sq ft in size, throughout our sq ft floor We contacted Mr*** *** on several occasions trying to get this issue remedied properly, however all he offered were shoddy repairs vsdoing what was necessary, which was reinstalling the floor We had a licensed, certified, floor inspector come and inspect the floor and he concluded that the problem with the floor was due to installation issues of not floating it and laying the floor properly We went to several hard wood floor companies and they said while a few air pockets can be common, in one sq ft floor were not I am trying to get Mr*** to stand behind his work and either replace my floor or remove my floor refund me my deposit, so that I can hire another company to do it properly
Door to Door Flooring installed our hardwood floor on 4/25/ When they finished laying it, there were air pockets, some up to sq ft in size, throughout our sq ft floor We contacted Mr*** *** on several occasions trying to get this issue remedied properly, however all he offered were shoddy repairs vsdoing what was necessary, which was reinstalling the floor We had a licensed, certified, floor inspector come and inspect the floor and he concluded that the problem with the floor was due to installation issues of not floating it and laying the floor properly We went to several hard wood floor companies and they said while a few air pockets can be common, in one sq ft floor were not I am trying to get Mr*** to stand behind his work and either replace my floor or remove my floor refund me my deposit, so that I can hire another company to do it properly