Initial Business Response /* (1000, 8, 2015/12/22) */
Massage Envy Spa is a membership based business. The $177 that was referenced is our old 3-month membership rate. This membership package was purchased 1/24/14, almost 2 years ago. The membership would have expired 4/24/14. If a membership is...
reactivated we are more than happy to reactivate the unused massages as well. However, because we are membership based we do not allow someone that is not paying their monthly membership fee to use unused sessions, or to receive massages at our member rate.
In addition, we do make monthly calls to members to let them know that their membership is expiring so that they know they either have to use the massages or sign-up for a new membership.
Initial Business Response /* (1000, 8, 2015/12/22) */
Massage Envy Spa is a membership based business. The $177 that was referenced is our old 3-month membership rate. This membership package was purchased 1/24/14, almost 2 years ago. The membership would have expired 4/24/14. If a membership is...
reactivated we are more than happy to reactivate the unused massages as well. However, because we are membership based we do not allow someone that is not paying their monthly membership fee to use unused sessions, or to receive massages at our member rate.
In addition, we do make monthly calls to members to let them know that their membership is expiring so that they know they either have to use the massages or sign-up for a new membership.