Massage Envy (St. Matthews)

Revdex.com,
Thank you for promptly sending the complaint to us regarding *** ***The customer service she received this day was not to Massage Envy Spa standards, and every attempt to rectify the situation has been madeThe Clinic Administrator has reached out to ***
personally and she has been refunded her full amount of the facial serviceAdditionally, the Therapist has been met with in regards to being late to her session and the importance of promptness and punctuality has been explained to herAlso, the Esthetician has been met with in regards to her decision to shorten the length of the facial service for this client
Again, we appreciate receiving this complaint as the satisfaction of every customer is our top priority
Massage Envy Spa
StMatthews
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Per Ms[redacted] she has received her refund, issue resolved.