Mass Ave Car Wash

Tell the customer to call me *** I will walk him through the processMost customers think they've pressed the red button but they don'tIt will charge a maximum of if they don't press it and let the clock keep runningThe company who makes the equipment normally sets them up to
stop at but I knew most wont remember to press the buttonThe other factor going on here is that some credit cards company automatically charge their customer then days later reimburse them for the difference between what they actually used ( says approx 5$) in this situationPlease let the customer know I don't do online but if he calls me I'll show him gladly and reimburse himIt happens all the timePeople think they have bu they do notI'm happy to helpWe do business the old fashion way loving people and making them happy to use our placePSI have never received any note or call from this customer