I am rejecting this response because: I have two major issues with this advertising promotionFirst, the first impression when a customer scratches off the card is that you win an Apple Ipad Pro (odds in 30,000)The problem is that everybody gets the exact same results upon scratching the card The owner of the business said all cards were the sameI am sending you (Revdex.com) the real card, not a copy, to get your opinion of how you see itThe green color of four winning jokers seem to identify that the prize in green print is the IpadAccording to the sales manager, the fine print on the back of the card says "Bring invitation to event location to compare your confirmation code to prize board to determine your prize"IT does, but this is quite vague.The business owner said that people showed up for the eventI mentioned that he must of had some complaints similar to mineHe acknowledged that they did, but most were happy to get a free ice cream and have some fun at the the eventI see it as bringing them in on pretenses When asked how much the promotion cost, the sales manager said the promo cost was $15,000, which he said also included the insurance policy for the $50,prize winner if presentedThey claimed sending out 30,game cardsGiven the physical size and glitz of the gamecard, I have a very difficult time believing that $15,for the cost of the promotion (farmed out with a company from Texas) would cover the cost of printing, mailing AND the insurance for a potential winnerThis leads to the second major problem I have with this promotionThis just does not add up to a logical cost if indeed a $50,winner, and perhaps a inch 4K TV, and also perhaps an Ipad ProI asked if they had any proof that this company from Texas running the promotion has ever had a $50,prize winner in ANY of their promotions like this across the countryThey said they did not know of any grand prize winnerAlso they said I could call them and askI said I would rather the Revdex.com call and askThe business owner (Martens Chevrolet) boasted the the same company (from Texas) does a local "hole-in-one" golf fundraiser for a local private high schoolI said, "Well, at least a hole-in-one could be verified by many witnesses, unlike your $50,cash prize winner." Thank you, Revdex.com, for contacting Martens Chevrolet in regards to this matterI do believe it is essential that you examine this gamecard I am sendingSorry that I did not send that to you initiallyI asked the owner if they will continue to use this promotion in the future, and after a pause, the owner said that they probably would indeed do soI informed them that I would send the game card to you for your opinionIn reality, all I am asking them to do is discontinue this type of deceiving advertising, this game in particularI am not going to push the timeliness of my receiving the gamecard as this may have nothing to do with Marten's ChevroletToday I received a large colorful brochure from AARP to vote "no" on Proposition "Today is November 15, I received it one week too lateThis is a complaint that should go to an entirely different outfitBut I really don"t like to complain
The customer brought in the promotional flyer almost two(2) weeks late and claimed he won Our sale had ended on October 22nd Everything was stated clearly on flyer, we have a company print those for us and are a very common promotion among dealerships It clearly states odds of winning and how they must match up winning number on our game board in the showroom during week of sale It also states exact date and time of event We gave the name and number of the promotional company to the customer, answered all of his questions, and showed him where it was written on the flyer to check his winning number Bottom line is the sale was over and the promotion was over two weeks prior to when he contacted us
I am rejecting this response because: I have two major issues with this advertising promotionFirst, the first impression when a customer scratches off the card is that you win an Apple Ipad Pro (odds in 30,000)The problem is that everybody gets the exact same results upon scratching the card The owner of the business said all cards were the sameI am sending you (Revdex.com) the real card, not a copy, to get your opinion of how you see itThe green color of four winning jokers seem to identify that the prize in green print is the IpadAccording to the sales manager, the fine print on the back of the card says "Bring invitation to event location to compare your confirmation code to prize board to determine your prize"IT does, but this is quite vague.The business owner said that people showed up for the eventI mentioned that he must of had some complaints similar to mineHe acknowledged that they did, but most were happy to get a free ice cream and have some fun at the the eventI see it as bringing them in on pretenses When asked how much the promotion cost, the sales manager said the promo cost was $15,000, which he said also included the insurance policy for the $50,prize winner if presentedThey claimed sending out 30,game cardsGiven the physical size and glitz of the gamecard, I have a very difficult time believing that $15,for the cost of the promotion (farmed out with a company from Texas) would cover the cost of printing, mailing AND the insurance for a potential winnerThis leads to the second major problem I have with this promotionThis just does not add up to a logical cost if indeed a $50,winner, and perhaps a inch 4K TV, and also perhaps an Ipad ProI asked if they had any proof that this company from Texas running the promotion has ever had a $50,prize winner in ANY of their promotions like this across the countryThey said they did not know of any grand prize winnerAlso they said I could call them and askI said I would rather the Revdex.com call and askThe business owner (Martens Chevrolet) boasted the the same company (from Texas) does a local "hole-in-one" golf fundraiser for a local private high schoolI said, "Well, at least a hole-in-one could be verified by many witnesses, unlike your $50,cash prize winner." Thank you, Revdex.com, for contacting Martens Chevrolet in regards to this matterI do believe it is essential that you examine this gamecard I am sendingSorry that I did not send that to you initiallyI asked the owner if they will continue to use this promotion in the future, and after a pause, the owner said that they probably would indeed do soI informed them that I would send the game card to you for your opinionIn reality, all I am asking them to do is discontinue this type of deceiving advertising, this game in particularI am not going to push the timeliness of my receiving the gamecard as this may have nothing to do with Marten's ChevroletToday I received a large colorful brochure from AARP to vote "no" on Proposition "Today is November 15, I received it one week too lateThis is a complaint that should go to an entirely different outfitBut I really don"t like to complain
The customer brought in the promotional flyer almost two(2) weeks late and claimed he won Our sale had ended on October 22nd Everything was stated clearly on flyer, we have a company print those for us and are a very common promotion among dealerships It clearly states odds of winning and how they must match up winning number on our game board in the showroom during week of sale It also states exact date and time of event We gave the name and number of the promotional company to the customer, answered all of his questions, and showed him where it was written on the flyer to check his winning number Bottom line is the sale was over and the promotion was over two weeks prior to when he contacted us