Marriott International, Inc.

The complainant was contacted directly by he hotel and advised that the reservation had been made by [redacted], a third-party reservations agent and when made the reservation was made as an Advance Purchase rate with cancellation allowable only during the 24 hours following the reservation being made...

with no cancellation or refund permitted.  The reservation was actually made on 12/23 and the attempt to cancel it occurred on 12/26, past the cancellation period.  As part of the [redacted] Terms and Conditions, any request for refund must be directed to them because they are the party whom the complainant paid.  We cannot refund monies which we never received.  we regret we are unable to assist in this matter.

Dear Revdex.com,
I have spoken to the guest and offered him a $175.00 Marriott Gift Card which is meeting him halfway on what he requested and the guest accepted and issue is closed.  Guest should receive the gift card within two weeks.
[redacted]
Mr. Marriott's...

office