To Whom It May Concern: The check has been cut for $2,625 to BMO Harris to cancel Mr. [redacted] service contract. It will be in the mail no later than Tuesday March 8, 2016. I truly apologize to Mr. [redacted] and also to the Revdex.com for having to get involved in this process at my dealership. I can...
assure you that it will not happen again and the employees involved are facing disciplanary action. Please contact me directly with any questions. Thank you. [redacted]
The dealership is required to send this letter to a consumer if their credit was pulled and we were not able to make a deal with the consumer. Though I definitely see the consumers frustration in receiving this letter we are only following the guidelines that are put on us as a dealer to stay...
compliant. I have attached the guidelines that explains that these letters must be sent out. It clearly states that we as a spot delivery dealer in our state need to send these Adverse Action Letters to the consumer. Please contact me with any questions.
Sincerely,
Rich D[redacted]
General Manager
Coulter Nissan ###-###-#### or [redacted]@coulternissan.com
To Whom It May Concern: The check has been cut for $2,625 to BMO Harris to cancel Mr. [redacted] service contract. It will be in the mail no later than Tuesday March 8, 2016. I truly apologize to Mr. [redacted] and also to the Revdex.com for having to get involved in this process at my dealership. I can...
assure you that it will not happen again and the employees involved are facing disciplanary action. Please contact me directly with any questions. Thank you. [redacted]
The dealership is required to send this letter to a consumer if their credit was pulled and we were not able to make a deal with the consumer. Though I definitely see the consumers frustration in receiving this letter we are only following the guidelines that are put on us as a dealer to stay...
compliant. I have attached the guidelines that explains that these letters must be sent out. It clearly states that we as a spot delivery dealer in our state need to send these Adverse Action Letters to the consumer. Please contact me with any questions.
Sincerely,
Rich D[redacted]
General Manager
Coulter Nissan ###-###-#### or [redacted]@coulternissan.com