To whom it may concern: I [redacted] , the owner of [redacted] Insurance, personally showed up late at night on 2/21/to bind an insurance policy for [redacted] upon hearing that Mrs [redacted] was attempting to purchase a car without insuranceThe dealership would not let her make this purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policyI charged a standard $agency fee for my expert services and was able to beat any of the rates she was able to find on her ownShe purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attachedWe require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs [redacted] 's exampleIn short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was deniedIn addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.comBecause I am tired of hearing about it, I have decided to refund Mrs [redacted] in good faith on my part, even though I am not required to and am within full right that this money does belong to meThe money was put back on to her cc, as the attachments will showIf I hear of one single more complaint from Mrs [redacted] then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me in regards to getting my refundIt's equally important to me that for the record, to be known that the sequence of events are not at all as [redacted] states in his responseI want to stress that fact that [redacted] never made mention of any kind of fee associated to his visit to AutoNation Toyota to sell me a policyFurthermore my daughters and I had on our phone an online policy ready to go with ProgressiveI have excellent credit history as well as an excellent driving record, I in no way am a hardship case, etcMy account of the chain of events can be corroborated by my two adult daughters that were present and the sales agent from the dealership Regards, [redacted]
To whom it may concern: I *** ***, the owner of
*** *** Insurance, personally showed up late at night on 2/21/to bind an insurance policy for *** * *** upon hearing that Mrs *** was attempting to purchase a car without insuranceThe dealership would not let her make this purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policyI charged a standard $agency fee for my expert services and was able to beat any of the rates she was able to find on her ownShe purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attachedWe require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs***'s exampleIn short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was deniedIn addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.comBecause I am tired of hearing about it, I have decided to refund Mrs *** in good faith on my part, even though I am not required to and am within full right that this money does belong to meThe money was put back on to her cc, as the attachments will showIf I hear of one single more complaint from Mrs *** then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted
I noticed in the email address she gave that her last name is ***, not ***. I looked under the corrected last name and found her fileI have attached our agency disclosure form that she signed the day of purchase. If you see the bottom portion you can tell
were the fee's were explained to her. What her 1st months payment for the premium was and what the start up cost/agency fee's were. If you have any further questions please don't hesitate to give me a call or shoot me an email
To whom it may concern: I [redacted], the owner of [redacted] Insurance, personally showed up late at night on 2/21/2015 to bind an insurance policy for [redacted] upon hearing that Mrs [redacted] was attempting to purchase a car without insurance. The dealership would not let her make this...
purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policy. I charged a standard $350 agency fee for my expert services and was able to beat any of the rates she was able to find on her own. She purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attached. We require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs. [redacted]'s example. In short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was denied. In addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.com. Because I am tired of hearing about it, I have decided to refund Mrs [redacted] in good faith on my part, even though I am not required to and am within full right that this money does belong to me. The money was put back on to her cc, as the attachments will show. If I hear of one single more complaint from Mrs [redacted] then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me in regards to getting my refund. It's equally important to me that for the record, to be known that the sequence of events are not at all as [redacted] states in his response. I want to stress that fact that [redacted] never made mention of any kind of fee associated to his visit to AutoNation Toyota to sell me a policy. Furthermore my daughters and I had on our phone an online policy ready to go with Progressive. I have excellent credit history as well as an excellent driving record, I in no way am a hardship case, etc. My account of the chain of events can be corroborated by my two adult daughters that were present and the sales agent from the dealership.
Regards,
[redacted]
To whom it may concern: I [redacted] , the owner of [redacted] Insurance, personally showed up late at night on 2/21/to bind an insurance policy for [redacted] upon hearing that Mrs [redacted] was attempting to purchase a car without insuranceThe dealership would not let her make this purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policyI charged a standard $agency fee for my expert services and was able to beat any of the rates she was able to find on her ownShe purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attachedWe require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs [redacted] 's exampleIn short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was deniedIn addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.comBecause I am tired of hearing about it, I have decided to refund Mrs [redacted] in good faith on my part, even though I am not required to and am within full right that this money does belong to meThe money was put back on to her cc, as the attachments will showIf I hear of one single more complaint from Mrs [redacted] then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me in regards to getting my refundIt's equally important to me that for the record, to be known that the sequence of events are not at all as [redacted] states in his responseI want to stress that fact that [redacted] never made mention of any kind of fee associated to his visit to AutoNation Toyota to sell me a policyFurthermore my daughters and I had on our phone an online policy ready to go with ProgressiveI have excellent credit history as well as an excellent driving record, I in no way am a hardship case, etcMy account of the chain of events can be corroborated by my two adult daughters that were present and the sales agent from the dealership Regards, [redacted]
To whom it may concern: I *** ***, the owner of
*** *** Insurance, personally showed up late at night on 2/21/to bind an insurance policy for *** * *** upon hearing that Mrs *** was attempting to purchase a car without insuranceThe dealership would not let her make this purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policyI charged a standard $agency fee for my expert services and was able to beat any of the rates she was able to find on her ownShe purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attachedWe require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs***'s exampleIn short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was deniedIn addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.comBecause I am tired of hearing about it, I have decided to refund Mrs *** in good faith on my part, even though I am not required to and am within full right that this money does belong to meThe money was put back on to her cc, as the attachments will showIf I hear of one single more complaint from Mrs *** then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted
I noticed in the email address she gave that her last name is ***, not ***. I looked under the corrected last name and found her fileI have attached our agency disclosure form that she signed the day of purchase. If you see the bottom portion you can tell
were the fee's were explained to her. What her 1st months payment for the premium was and what the start up cost/agency fee's were. If you have any further questions please don't hesitate to give me a call or shoot me an email
To whom it may concern: I [redacted], the owner of [redacted] Insurance, personally showed up late at night on 2/21/2015 to bind an insurance policy for [redacted] upon hearing that Mrs [redacted] was attempting to purchase a car without insurance. The dealership would not let her make this...
purchase without insurance and so she required my assistance in finding her an insurance policy late at night on a Saturday night when all other insurance agencies were closed and I drove up there to personally write her an insurance policy. I charged a standard $350 agency fee for my expert services and was able to beat any of the rates she was able to find on her own. She purchased this policy full knowing that this fee was non refundable agency fee, as her signature notates that you will see attached. We require this NON refundable fee as payment for our services to be non refundable because we encounter many customers that only want to purchase these insurance policies because they are forced to in order to take delivery of their car, then shortly after they want to cancel the policy, as in Mrs. [redacted]'s example. In short, she filed a grievance with her own cc company who found that the money was properly taken and her claim was denied. In addition to this, she has caused problems for me filing formal complaints with the dealerships where I get my business from, as well as with the Texas Department of Insurance, and with the Revdex.com. Because I am tired of hearing about it, I have decided to refund Mrs [redacted] in good faith on my part, even though I am not required to and am within full right that this money does belong to me. The money was put back on to her cc, as the attachments will show. If I hear of one single more complaint from Mrs [redacted] then I will be filing a formal lawsuit against her for lost wages due to her defamation which will be extremely costly for her, which I have more than enough proof in all the written complaints she submitted.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me in regards to getting my refund. It's equally important to me that for the record, to be known that the sequence of events are not at all as [redacted] states in his response. I want to stress that fact that [redacted] never made mention of any kind of fee associated to his visit to AutoNation Toyota to sell me a policy. Furthermore my daughters and I had on our phone an online policy ready to go with Progressive. I have excellent credit history as well as an excellent driving record, I in no way am a hardship case, etc. My account of the chain of events can be corroborated by my two adult daughters that were present and the sales agent from the dealership.
Regards,
[redacted]