Marcy Motors

Initial Business Response / [redacted] (1000, 5, 2015/12/07) */ We came to an agreement and made the repairs and this has been resolved

Initial Business Response /* (1000, 5, 2015/08/11) */
Contact Name and Title: *** *** Owner
Contact Phone: XXXXXXXXXX
Contact Email: ***@gmail.com
They Purchased the car on payments in December of There were no problems with the car at all for the 8-months they had the
carThe key was pulled out of the ignition when the key was not in the proper off position, bending and braking the tumblers in the actual ignitionThe second key would not do anything as the tumblers are all bent and brokenI told the client it needed a new ignition put in the car and then flashed to the ecu and a new key cutThe total cost for repairs is around dollarsJust because the car is in need of repairs does not mean that I am responsible for repairing the carI never stated it wasn't their fault, I only stated it was not my fault and they were responsible to repair their own carPeople are responsible to maintain their own vehicle and when something comes up that you have to fix that is not the time to just trade it out for a new carI tried to work with them they were unwilling to make the repairs on the carWe also do offer third party warranties they they declined at the time of sale

Initial Business Response /* (1000, 8, 2016/01/19) */
I've already talked to this customerHe is the one who actually owes me moneyI have worked this out with him and he is bringing me money with the taxes

Initial Business Response /* (1000, 6, 2015/07/27) */
We worked this issue out and I am putting this consumer in another vehicle.

Initial Business Response /* (1000, 5, 2015/12/07) */
We came to an agreement and made the repairs and this has been resolved.

Initial Business Response /* (1000, 8, 2015/08/10) */
We have already resolved everything. She got her car and title. We redid the paperwork.