Manhattan Inn Hotel

Our Service Manager reached out to the customerHe explained the Manufacturer's position on this specific circumstanceReinforced the fact that this is not a driving hazard and indicated to him that this situation would be dealt with as soon as we received specific directives to address this
problemIt is currently not American Honda's position that the replacement of the VCT Actuator will fix the problem

Initial Business Response /* (1000, 9, 2016/04/13) */
To Whom It May Concern:
WE have a 14 day cancellation policy, if it is after this we can no longer cancel sorry for the inconvenience

...

The Manhatten Inn
Initial Consumer Rebuttal /* (3000, 11, 2016/04/23) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted]