Manatee Aluminum Sales & Services

My experience with Manatee Aluminum is the worst experience I have ever I.I just bought a mobile home. On 7/28/14 I paid Mr. R.[redacted] $3,342.00 (cash) for acrylic windows for a porch (Linai) because I needed my windows in a hurry as the place was getting flooded everytime it rained. Mr. [redacted] accepted my money and never ordered my windows. Mr. [redacted] failed to communicate with me in spite of my constant calling. He finally stared giving me dates for the job. Dates he never kept or bother to call. There was always an excuse.....wrong measurements, wrong color, wrong material, no worker or truck available, etc. He finally suggested he altered the windows size so he can use some glass rejects windows. He did all this without obtaining the appropriate permits. Today is Feb. 12, 2015 and I still do not have use of my Linai because there are no permits issued as yet by Manatee County. I previously reached to Manatee County for guidance and I was told they never have any problems with his work.
My next step to issue a complaint to the Licensing Board. However, the license on the original permit for the acrylic windows shows the owner of this license # as Mr. [redacted],
I keep hoping and praying this issue is resolve soon.