Management Consulting Solutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meI did in fact however return the shipments in their own originally shipped conditionI am pleased to receive my refunds Sincerely, [redacted]

October 3, Revdex.com [redacted] Re: Case No [redacted] : Dear Ms [redacted] : [redacted] This letter is in response to your recent correspondence regarding Ms [redacted] [redacted] *** is a publishing company which creates a variety of products; however, we do not have any [redacted] collections A search of our records confirms that [redacted] is not enrolled in any of our collections If I can be of further assistance, you may contact me at ###-###-#### Sincerely, [redacted] *** [redacted] cc: [redacted] [redacted] [redacted] ***

I spoke with Ms ***, I explained our payment process and refunded her card for the first subsequent shipment She agreed to return this shipment

I spoke with ***, today We have not received the books back at our warehouse as of today 10/16/ I have refunded her the money she has paid for these shipments and cleared her account I Believe she is satisfied