Management Appliances & Air Condition

Customer call and said that her unit is leakingThe secretary told the customer that if the unit itself have a problem, she will have to pay and the customer said that she has warranty and she is not paying againOur service charge is $plus tax for the diagnosticThe tech charged her $ for the service charge and $to install the unit, he didn't even charge her the tax, we are paying the tax from the $If the customer want us to check the unit and something is wrong with the unit, she will have to pay because he didn't service the unit

Hello, Thank you for your emailYour business is important to us and We will respond as soon as possible.Thank You!Sherry