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Malcom Cummingham Cheverolet North Point

2175 Mansell Rd, Alpharetta, Georgia, United States, 30009-4767

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Malcom Cummingham Cheverolet North Point Reviews (%countItem)

I came in the dealership to trade in my 2013 Chevy Camaro SS ( Top notch condition). I spoke with a salesperson February 22 who appraised my Camaro in good condition and given the okay to trade it in for a Chevy 2020 Equinox. I submitted all the information needed to complete the contract as far as my income for verification for the loan process. I was under the impression that all the necessary paperwork was completed and I was the owner of a new Equinox. However ten days later Capitol One email me about a late payment. I contact Capitol One to let know I no longer had possession of the vehicle. I was than informed that no check was received from the Dealership. I contacted the dealership to find out the reason for the nonpayment even though I release the vehicle in the possession 10 day prior. (The Chevy Camaro SS was still on the lot with no insurance so if anything major would have occurred I would have been responsible. But only minor damages occurred while in the possession of the dealership) I called the Dealership and was told to come in to sign more paperwork. Once I arrived I was told I had to return the 2020 Equinox because loan was not approved. It took them 10 days without calling me if Capitol never email I would have never know. The Dealership continue to run my credit even after I signed my contract for the loan.
Product_Or_Service: 2020 Chevy Equinox

Desired Outcome

Other (requires explanation) I would like to be compensated because my vehicle had minor damages. The dealership continue to run my credit without authorization lowering my points. I incurred a late fee due to nonpayment. I was under the impression I was no longer the owner. I cancelled the insurance on my Chevy Camaro and purchase insurance for the 2020 Equinox. Before I left the car lot I had to repurchase insurance for my Chevy Camaro. I was stressed over the misleading information I had a signed contract.

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Address: 2175 Mansell Rd, Alpharetta, Georgia, United States, 30009-4767

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