Main Loan Office

[redacted] Revdex.com [redacted] :I am responding to the letter that I received from the Revdex.com ID# [redacted] last week.Neither I nor our staff seem to remember the saleNevertheless we certainly want to take care of this matter and make it 100% right.According to the customer it occurred six weeks ago .We buy ,sell, and loan money on jewelry all the time.We have been in our present location for years and we always make a special effort to keep our customers happy and satisfied.I am very sorry that the customer fell on hard times,but instead of taking the ring elsewhere he should have immediately brought it back to us.We are certainly willing and aggreable to make a favorable adjustmentIf he still has possession of the ring, please encourage him to come into our store and we will be happy to buy it back from him.As I said before,our policy is to keep all of our customers satisfied.If I can be of any further assistance please give me a call.Thank you.Sincerely, [redacted] ***