Magellan Health Care

Initial Business Response / [redacted] (1000, 15, 2015/08/26) */ This letter serves as a response to your correspondence that was not received by Magellan Healthcare, Inc("Magellan") in my department until August 19, Due to HIPAA regulations of which you are aware, Magellan, as a "business associate" to a "covered entity" "group health plan," is not able to share with the Revdex.com any specific information concerning the investigation and resolution of the issues raised in your letterHowever, please be assure that we take all complaints seriously; any concerns are reviewed through our complaint process and an applicable resolution is determinedWe have treated your inquiry on behalf of our member as a direct member inquiry to MagellanThus, consistent with our contract with the "covered entity," Magellan is reviewing your letter through our complaint process, and we will contact our member directly with the results of our review

Initial Business Response /* (1000, 15, 2015/08/26) */
This letter serves as a response to your correspondence that was not received by Magellan Healthcare, Inc. ("Magellan") in my department until August 19, 2015. Due to HIPAA regulations of which you are aware, Magellan, as a "business...

associate" to a "covered entity" "group health plan," is not able to share with the Revdex.com any specific information concerning the investigation and resolution of the issues raised in your letter. However, please be assure that we take all complaints seriously; any concerns are reviewed through our complaint process and an applicable resolution is determined. We have treated your inquiry on behalf of our member as a direct member inquiry to Magellan. Thus, consistent with our contract with the "covered entity," Magellan is reviewing your letter through our complaint process, and we will contact our member directly with the results of our review.