MadSky Roofing & Restoration

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Thank you for your email. After doing some research we recognize [redacted]' complaint as a valid one. Unfortunately due to personnel changes we missed the fact that his warranties and lien waiver was not sent out in a timely fashion. We are truly sorry for that and the documents will go out in...

today's mail [redacted] should have them in 1-3 days depending on his mail service.

The matter with [redacted] has been resolved.  We would like to thank Ms. [redacted] for paying us what was owed and we want to apologize to Ms. [redacted] for causing her frustration.  We want our homeowners to have a great experience with us, so we took her feedback to heart.  We...

have made significant improvements to our accounting processes and procedures in the past several months that we believe will create positive experiences for our homeowners.