Company does not state at point of purchase refunds only issued in form of credit not cash refund (against industry standard)After I returned products I did not hear from the company for over a weekI had to ask about the status of my refund and was at that time told I was sent an email for a credit to their store, not a refundBecause this policy is not stated at point of sale, I was unaware when purchasing that this was their refund policyI brought this to their attention and they choose not to respondI HAVE NOT received an email for credit to their storeThey acknowledged their received my returned itemsI have called / emailed / facebook messaged several times and they refuse to respond to me or issue me a refund as requested or even a store credit as their policy statesThey have my products, my money and will not respond to my attempts to reach them
In addition, my products arrived weeks after purchase and without a receipt or purchase order enclosedTheir onli
Company does not state at point of purchase refunds only issued in form of credit not cash refund (against industry standard)After I returned products I did not hear from the company for over a weekI had to ask about the status of my refund and was at that time told I was sent an email for a credit to their store, not a refundBecause this policy is not stated at point of sale, I was unaware when purchasing that this was their refund policyI brought this to their attention and they choose not to respondI HAVE NOT received an email for credit to their storeThey acknowledged their received my returned itemsI have called / emailed / facebook messaged several times and they refuse to respond to me or issue me a refund as requested or even a store credit as their policy statesThey have my products, my money and will not respond to my attempts to reach them
In addition, my products arrived weeks after purchase and without a receipt or purchase order enclosedTheir onli