Mac's Knife & Gun

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

SUNRAY still won’t take responsibility for the broken ignition
module.  I still have my original module and
clearly anyone can see it was broken by forcefully removing the connection, not
due to the age of the part as SUNRAY wants everyone to believe.  After a blower motor was installed my original
ignition module was connected with electrical tape, due to the broken
connection caused by SUNRAY’S tech, and my furnace was up and running.  So if it wasn’t for the damage caused by
yanking the wire out of the module, all my furnace would have needed was a
blower motor. Those are the facts of what happened during the service
call.  25 years in business does not mean
a perfect track record.  They messed up
during this service call.   
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

SUNRAY still did not take responsibility for breaking the part. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]