MAC Carpentry

Business responded to complaint.Dear ***, We sincerely apologize for the experience you had at our locationWe strive for outstanding customer service and appreciate that you brought this to our attention From reading the complaint, you arrived at the location 10/27/and you
ordered deep fried Oreo cookies and two orders of garlic bread toast with extra garlic butter on both sides yet you received garlic bread sticks.***, our menu changed months ago the garlic bread toast was removed off of the new menuFrom doing further research this is not the first time you filed a complaint about thisOur staff educated you about the new menu, as well that we only carry garlic bread sticks and cheesy garlic bread As apart of our ordering process, the order was repeated to you as well as confirmed by youWe would like to resolve the issue by refunding you a $store credit that can only be used at the maple heights locationWe also request that prior to ordering in the future that you review current menu items and pricing The store will make arrangements in contacting you at managements earliest convenience for the store credit. Again, thank you for addressing your concern. Sincerely,Georgio's Oven Fresh Pizza Maple Hts

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***