M N A Auto Reviews (1)
M N A Auto Rating
Description: Used Car Dealerships
Address: 200D Martin Luther King Jr Dr, Holly Springs, Mississippi, United States, 38635
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mottenterprises.com
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I was promised that things wrong on the [redacted] would be fixed passenger window, spare tire and engine light.Product_Or_Service: 2009 Hyundai SonataDesired SettlementI want these things fixed as soon as possible.Business Response May 18, 2015Ms. [redacted]Dispute Resolution CoordinatorRevdex.com Servicing the Mid-South[redacted] XXXXXRe: Case [redacted]Dear Ms. [redacted]::Please see the copy of the [redacted] signed by Ms. [redacted] on the date she purchased the automobile in question. Let me know if I may be of any further assistance in this matter.Sincerely,[redacted]ManagerConsumer Response (The consumer indicated he/she DID NOT accept the response from the business.)I texted Dr. [redacted] a list of things that were wrong with the car. He texted me his mechanic's telephone number to set up a time so he could fix those things. Dr. [redacted]'s mechanic fixed most of the things on the list. Dr. [redacted]'s mechanic couldn't find a used motor for the window at the time I took my car to him. The spare tie was never found. The engine light that is on now was thought to be caused by the oil leak. dr. [redacted]'s mechanic turned the engine light off. The night I picked up the car the engine light came back on. I notified Dr. [redacted] of this and he said to take it to [redacted] or [redacted] and [redacted] said it was the camshaft. I asked again when was he going to finish repairing the car, I received no response so I filed this complaint.Final Business Response First, if you read the [redacted] - AS-IS- NO WARRANTY that was singed by Ms. [redacted] it clearly states "You pay all Cost for any repairs. The dealer assume no responsibility for any repairs regardless of any oral statement about the vehicle." However as the information she sent you suggests we did try address some of the concerns she had. In addition we sent her a check for $200.00 (cash at our bank on May 11, 2015). I have attached the check stud (Payment Record) reflecting our attempt to act in good faith in this case. However as indicated above we were not under any obligations (legal or otherwise) to do any of the things we tried to do to assist her.