We had a new AC system installed last year by this companyDuring the first few weeks of operation, the system quit working several timesI was promised at the time by the owner of the company that a person from the factory would be contacting me to possibly replace the unitI waited several weeks with no contactAfter calling back and finally getting the owner through several phone calls, I was told instead they were going to extend the warrantyI was told I would be contacted with the details of the new warranty arrangementsSix months have passed and I've heard nothingI've left yet another message with the owner of the company with no return call
We had a new AC system installed last year by this companyDuring the first few weeks of operation, the system quit working several timesI was promised at the time by the owner of the company that a person from the factory would be contacting me to possibly replace the unitI waited several weeks with no contactAfter calling back and finally getting the owner through several phone calls, I was told instead they were going to extend the warrantyI was told I would be contacted with the details of the new warranty arrangementsSix months have passed and I've heard nothingI've left yet another message with the owner of the company with no return call