From: S [redacted] ] Sent: Wednesday, November 16, 9:AMTo: Revdex.com Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complai [redacted] Good Morning, Thank you for notifying us of this customer’s concernsUnfortunately, this is the first time I was made aware of the situationWe, at Lyman, strive very hard to resolve any issues that our customers make us aware ofI would be more than willing to resolve this matter and refund the entire purchase amount for the product that did not meet our customer’s expectationsPlease advise next stepsDo we reach out directly to the customer who filed the complaint? Thank you, [redacted] President/CEO [redacted] Office [redacted]
From: [redacted] Sent: Monday, May 16, 2016 4:39 PMTo: Revdex.com <[email protected]>Subject: Complaint #[redacted]The complaint I had with Lyman Orchards has been taken care of.They have refunded my money.[redacted]
From: S[redacted]] Sent: Wednesday, November 16,...
2016 9:08 AMTo: Revdex.com <[email protected]>Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complai[redacted] Good Morning, Thank you for notifying us of this customer’s concerns. Unfortunately, this is the first time I was made aware of the situation. We, at Lyman, strive very hard to resolve any issues that our customers make us aware of. I would be more than willing to resolve this matter and refund the entire purchase amount for the product that did not meet our customer’s expectations. Please advise next steps. Do we reach out directly to the customer who filed the complaint? Thank you, [redacted] President/CEO [redacted] Office [redacted]
From: S [redacted] ] Sent: Wednesday, November 16, 9:AMTo: Revdex.com Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complai [redacted] Good Morning, Thank you for notifying us of this customer’s concernsUnfortunately, this is the first time I was made aware of the situationWe, at Lyman, strive very hard to resolve any issues that our customers make us aware ofI would be more than willing to resolve this matter and refund the entire purchase amount for the product that did not meet our customer’s expectationsPlease advise next stepsDo we reach out directly to the customer who filed the complaint? Thank you, [redacted] President/CEO [redacted] Office [redacted]
From: [redacted] Sent: Monday, May 16, 2016 4:39 PMTo: Revdex.com <[email protected]>Subject: Complaint #[redacted]The complaint I had with Lyman Orchards has been taken care of.They have refunded my money.[redacted]
From: S[redacted]] Sent: Wednesday, November 16,...
2016 9:08 AMTo: Revdex.com <[email protected]>Subject: RE: You have a New Message from Revdex.com Serving Connecticut Regarding Complai[redacted] Good Morning, Thank you for notifying us of this customer’s concerns. Unfortunately, this is the first time I was made aware of the situation. We, at Lyman, strive very hard to resolve any issues that our customers make us aware of. I would be more than willing to resolve this matter and refund the entire purchase amount for the product that did not meet our customer’s expectations. Please advise next steps. Do we reach out directly to the customer who filed the complaint? Thank you, [redacted] President/CEO [redacted] Office [redacted]