Luxe Beauty Salon

Initial Business Response / [redacted] (1000, 6, 2016/02/29) */ On 2-20-I did her hair and she purchased the extensions from an outside courseI have the left overs at the salonOn 2-21-I was messaged through Facebook and she did not like her hair and it was unevenI told her to come in and I would take care of the issue, and she agreedShe did not contact me afterAlso on 2-25-at pm I checked Facebook and I saw she messaged me and sent me pictures of her hair and how it lookedI tried to message her back but she blocked me from being able to contact herI did not have a phone number to contact her at that pointI had to wait until she decided to contact meI have never received a phone call from her, but I did get a text and I told her to come in so we can fix this issueI want it shown that I am willing to take care of this issue, and I am willing to give a refundShe is free to call or text me so we can resolve this issue

Initial Business Response /* (1000, 6, 2016/02/29) */
On 2-20-16 I did her hair and she purchased the extensions from an outside course. I have the left overs at the salon. On 2-21-16 I was messaged through Facebook and she did not like her hair and it was uneven. I told her to come in and I would...

take care of the issue, and she agreed. She did not contact me after. Also on 2-25-16 at 11 pm I checked Facebook and I saw she messaged me and sent me pictures of her hair and how it looked. I tried to message her back but she blocked me from being able to contact her. I did not have a phone number to contact her at that point. I had to wait until she decided to contact me. I have never received a phone call from her, but I did get a text and I told her to come in so we can fix this issue. I want it shown that I am willing to take care of this issue, and I am willing to give a refund. She is free to call or text me so we can resolve this issue.