Customer was asked to explain issue so we can determine if the case was defective or caused by mishandling/accidentCustomer responded with "why does it matter" and then kept on making threats when we informed him we want to know more information so we can send out a new unitCustomer then proceeded to say he filed a complaint and is demanding his money back after we sent out a new case We refunded the customer alongside sending out a new caseThe issue is resolved and we do not wish to do business with the individual anymoreThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Eli ***
Customer was asked to explain issue so we can determine if the case was defective or caused by mishandling/accident. Customer responded with "why does it matter" and then kept on making threats when we informed him we want to know more information so we can send out a new unit. Customer then...
proceeded to say he filed a complaint and is demanding his money back after we sent out a new case. We refunded the customer alongside sending out a new case. The issue is resolved and we do not wish to do business with the individual anymore. Thank you
Customer was asked to explain issue so we can determine if the case was defective or caused by mishandling/accidentCustomer responded with "why does it matter" and then kept on making threats when we informed him we want to know more information so we can send out a new unitCustomer then proceeded to say he filed a complaint and is demanding his money back after we sent out a new case We refunded the customer alongside sending out a new caseThe issue is resolved and we do not wish to do business with the individual anymoreThank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
Eli ***
Customer was asked to explain issue so we can determine if the case was defective or caused by mishandling/accident. Customer responded with "why does it matter" and then kept on making threats when we informed him we want to know more information so we can send out a new unit. Customer then...
proceeded to say he filed a complaint and is demanding his money back after we sent out a new case. We refunded the customer alongside sending out a new case. The issue is resolved and we do not wish to do business with the individual anymore. Thank you