Luna Flooring

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and scheduled site inspection for August 20, 2016. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me pending inspection after final installation. Thank you for mediating the solution to this issue.
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns.
"Arial",sans-serif;">Per the customer’s request, we have canceled the order. The full amount of the deposit payment is being refunded to the customer.
We thank the customer for their feedback and look forward to working with them on future home improvement projects.

We appreciate the customer contacting us regarding his concerns. We have spoken with the customer and scheduled an inspection for January 29, 2016. Once we have reviewed the results of the inspection, we will follow up with the customer to discuss possible solutions. We appreciate the customer’s...

feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer, and she has agreed to send pictures so that we can file a claim with the manufacturer. Once we have submitted the claim, we will follow up with the customer to discuss the results and possible...

solutions. We appreciate the customer’s feedback and look forward to amicably resolving this matter.