Complaint: ***
I am rejecting this response because:Assurred Concrete Solutions signed a contract that did not specify that it was relying on the client to be patient while he serviced his new revenue clients The contract clearly states he would respond and rework the driveway within two weeks of notification His lack of compliance with our contract is eating into the warranty duration on this project Essentially I am being stalled in a manner that reduces the life expectancy of my driveway sealing and his professional expertise
Sincerely,
*** ***
I went to [redacted] house and re sealed his driveway walkways and entry as promised. Unfortunately Mr. [redacted] has no patience and cannot wait for me to get over to fix his other complaint. I have been in contact with Mr. [redacted] multiple times and informed him that I would be there by the end...
of the month. I am very busy with other customers and cannot just drop them to go service Mr.[redacted]. I will keep my promise to Mr. [redacted] as I did the first time. Unfortunately I cannot be in more than one place at a time.
Complaint: ***
I am rejecting this response because:Assurred Concrete Solutions signed a contract that did not specify that it was relying on the client to be patient while he serviced his new revenue clients The contract clearly states he would respond and rework the driveway within two weeks of notification His lack of compliance with our contract is eating into the warranty duration on this project Essentially I am being stalled in a manner that reduces the life expectancy of my driveway sealing and his professional expertise
Sincerely,
*** ***
I went to [redacted] house and re sealed his driveway walkways and entry as promised. Unfortunately Mr. [redacted] has no patience and cannot wait for me to get over to fix his other complaint. I have been in contact with Mr. [redacted] multiple times and informed him that I would be there by the end...
of the month. I am very busy with other customers and cannot just drop them to go service Mr.[redacted]. I will keep my promise to Mr. [redacted] as I did the first time. Unfortunately I cannot be in more than one place at a time.